Privacy policy

Privacy Policy
Last updated: July 15, 2025

Aero Ladies operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

“Personal information” refers to any information that identifies or can reasonably be linked to you. This does not include de-identified or aggregated information that cannot reasonably be associated with you. We may collect or process the following categories of personal information:

  • Contact details: Name, billing and shipping address, phone number, and email address.

  • Financial information: Credit or debit card details, financial account numbers, payment confirmations, and other payment-related information.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction details: Items you view, add to your cart or wishlist, purchase, return, or exchange.

  • Communication data: Information you include when contacting customer support or interacting with us.

  • Device information: IP address, browser type, device identifiers, and network information.

  • Usage data: How and when you interact with the Services.

How We Collect Personal Information

We may collect personal information through the following sources:

  • Directly from you — e.g., when you create an account, place an order, or contact us.

  • Automatically — e.g., via cookies or analytics tools when you visit or interact with our website.

  • Service providers — who support us in delivering the Services (e.g., payment processors, hosting providers, shipping services).

  • Partners or third parties — who may provide us with supplemental information.

How We Use Your Personal Information

Depending on your interactions with us, we may use your personal information for the following purposes:

  • To provide and improve the Services
    Including processing orders, managing your account, handling payments and returns, personalizing your experience, and facilitating customer support.

  • Marketing and advertising
    Sending promotional communications and offering personalized ads based on your browsing or purchase history.

  • Security and fraud prevention
    Protecting against fraud, unauthorized access, and ensuring safe transactions.

  • Customer communication
    Responding to inquiries, providing updates on your orders, or maintaining your relationship with us.

  • Legal compliance
    Responding to lawful requests, subpoenas, legal processes, or enforcing our policies and terms.

How We Disclose Personal Information

We may disclose personal information under the following circumstances:

  • With service providers
    Who perform services on our behalf, such as payment processing, shipping, analytics, or customer support.

  • With business and marketing partners
    Who may assist with promotional campaigns or personalized advertising. Your information will be subject to their privacy policies.

  • With your consent
    For example, when you link your account to social media, or request product deliveries.

  • With affiliates
    Within our corporate group, to provide or support services.

  • As required by law or in connection with legal proceedings
    Including court orders, regulatory requirements, or mergers and acquisitions.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices. If you choose to access these websites, you should read their individual privacy policies and terms of use.

Children’s Data

Our Services are not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us so we can delete it.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access your personal information

  • Request deletion

  • Correct inaccuracies

  • Request a copy (portability)

  • Opt out of targeted advertising or sale/sharing of personal data

  • Manage marketing communication preferences

You may exercise these rights by contacting us using the information below. We may require verification of your identity before fulfilling your request. You may also designate an authorized agent to act on your behalf.

If you are a resident of the UK or EEA, you may also:

  • Object to or restrict processing

  • Withdraw consent at any time (without affecting prior processing)

We will respond to all valid requests within the timeframes required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

If your personal information is transferred outside of your country, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms, especially when transferring data from the EEA or UK.

Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top and provide any additional notice required by law.

Contact Us

If you have any questions, concerns, or requests, please contact us at:

Email: lambo1g@aeroladies.com
Address: 1075 Saint Clarens Ave, Toronto, ON, M6H 3X8, Canada

For data protection purposes, Aero Ladies is the controller of your personal information